Thoughtful support for lasting results.
Before & After Care
Every service at GAO-MI is designed with long-term hair and scalp wellness in mind—not just a moment of beauty, but a foundation for how you feel beyond the salon.
This guide offers gentle suggestions to help you prepare for your visit and care for your hair afterwards, so each treatment continues to serve you well at h
BEFORE YOUR APPOINTMENT
CUT & COLOUR
PERM & STRAIGHTENING
PERM & STRAIGHTENING
- No need to wash your hair beforehand (unless heavy products were used) — every service includes a luxurious cleanse and preparation tailored to your needs.
- For colour, we recommend not washing your hair for at least 24 hours prior. Your natural oils act as a protective barrier and help reduce scalp sensitivity.
- Please avoid using toning shampoos or conditioners for a few days before your appointment. This helps us work on a clean, true tone.
- Reference photos are always welcome — they help us stay on the same page. (Please note that results vary depending on each individual’s hair history and condition.)
- If you’re thinking about a big change, book a consultation ahead of time. It gives us space to explore the possibilities with you.
PERM & STRAIGHTENING
PERM & STRAIGHTENING
PERM & STRAIGHTENING
- A consultation is always required — even if your last service was with us — especially if it’s been a while. Hair condition, density, and elasticity can change over time.
- You’ll receive a personalised quote after consultation, and a deposit is required according to how much time is booked. Please see our Salon Policies to secure your appointment. These services involve a longer timeframe, so mutual commitment is essential.
- No special preparation is needed beforehand — we’ll cleanse and prep your hair with the right product for your scalp and treatment type.
- Please let us know about any past chemical services (even if done elsewhere). This helps us assess how your hair will respond.
HEAD SPA
PERM & STRAIGHTENING
HEAD SPA
- Come as you are. No need to wash — we prefer to see your scalp in its natural condition.
- For all Head Spa services, we recommend arriving with minimal makeup. Some of our massage techniques may gently remove makeup around the face and temple area.
- Minimal jewellery is recommended, as certain massage movements may displace earrings or necklaces.
- Knowing what shampoo and conditioner you currently use helps us tailor your care more effectively.
- Please let us know if you’re pregnant, sensitive to pressure, or recovering from injury so we can adjust the treatment with care.
- If you’re also having a colour or chemical service, please allow at least one week between appointments.
- Wearing a soft, loose-fitting top can help you relax during your treatment.
AFTER YOUR APPOINTMENT
CUT & COLOUR
PERM & STRAIGHTENING
PERM & STRAIGHTENING
- All colour fades over time — but how you care for it makes a big difference.
- We spend hours creating and protecting your hair in the salon, and we invite you to partner with us in looking after it at home.
- Your stylist can recommend tailored haircare products or in-salon maintenance rituals to help extend vibrancy and strength.
- Avoid swimming in the pool or ocean, or washing your hair for at least 48 hours after colour.
- Pre-booking your next visit ensures your hair stays healthy, your preferred timing is secured, and future services stay simple — not corrective.
- You’re welcome to reach out to us if you feel unsure about caring for your colour at home. We’re happy to support you between visits.
PERM & STRAIGHTENING
PERM & STRAIGHTENING
PERM & STRAIGHTENING
- Depending on the service, some products claim “no downtime,” but we still recommend avoiding washing or tying/pinning your hair for at least 48 hours for extra longevity.
- For smoothing and straightening: keep your hair down and avoid tucking behind ears or tying up.
- For curls and waves: do not comb or brush your hair (gentle scalp massage with the right tool or hands is okay). Use curl-defining products to maintain hydration and shape — otherwise, curls may lose definition. Curls are beautiful, but they’re never effortless.
- Need help with styling at home? We’re happy to guide you.
HEAD SPA
PERM & STRAIGHTENING
HEAD SPA
- Try not to wash your hair for 24 hours. This gives the herbal actives and scalp nourishment time to continue working.
- Many clients feel deeply relaxed or emotionally lighter afterward — take the rest of the day gently if you can.
- Drink plenty of water and avoid caffeine right after your treatment to support detoxification.
- If you're also having a colour or chemical service, we recommend spacing it at least one week apart.
- Scalp rebalancing can take time, especially if your skin has been stressed or over-cleansed.
- Scalp circulation is essential for healthy hair from the roots. Incorporating gentle scalp massage into your home care routine is highly encouraged.
- It’s also important to fully dry your scalp and roots after washing to avoid buildup and irritation.
- We keep a scalp journal and progress photos on file to track improvements and adjust care as needed.
- Suitable product recommendations are available if needed—just ask us during or after your treatment.
- Rebooking every 4–6 weeks is recommended to maintain scalp balance and support long-term wellness.
Beyond the Appointment
We believe beauty is born from attentiveness, consistency, and truly seeing you.
Great hair is only part of the experience—what matters more is how you feel: supported, understood, and confident in your own rhythm.
Whether you're here for the very first time, or as part of your ongoing journey with us, your wellbeing is the reason we’re here. And if anything feels unclear or you'd like further guidance, we're quietly available—no pressure, just genuine presence.
Lasting beauty starts with meaningful rituals, done with intention. We’re honoured to walk alongside you—with sincerity, warmth, and a dedication that goes deeper than appearance.
GAO-MI
1/351 Sheridan Street, Cairns North